Remote IT Support Services
Outsourcing IT maintenance you are supported by wide range of IT professionals, covering multi-vendor technologies, and reducing overall IT costs.
Security Consulting Services
How secure is your network, servers and sensitive business information? We offer you FREE security evaluation and professional solutions to minimize security risks.
Emergency Server and Network Support
If you can't afford downtime of you crucial business services, this is the way for you to get expert support and resolve issues ASAP.
Call our 24/7 Support Center for immediate emergency assistance and you will be connected to Certified experts depending of your situation. This could be any kind of server problem, network or security issue, disaster recover of SQL server.
For emergency support we require the following:
- Issue detail and previous actions taken
- Remote access over incident object (secure connections preferred)
- Direct communication and on-site assistance
- PayPal 300€ credit card retainer (used as a payment insurance)
* Service fee is paid after providing emergency support service and is charged depending on issue category.
| CATEGORIES | FEE (€/h) |
| emergency consulting | 50 |
| network and network device issues | 70 |
| security issues | 70 |
| general server issues | 80 |
| SQL server issues | 90 |
| Server disaster recovery | 80 |
This service is provided without need of any maintenance contract.